VVH

Outpatient Services

Emergency Services

Triage

It is extremely important that the most acutely ill and injured be taken care of first.

Upon your arrival at the emergency department, you will be seen by a member of our staff who will evaluate your condition. This is called triage. Triage is the process of evaluating each patient and determining which patient needs the most immediate attention.

Registration is necessary for the purpose of creating a record of your visit. You will be asked for information about yourself, your family, your doctor, employment and health insurance. You will also be asked to sign a consent for your care. Parental consent or consent of a legal guardian is required for children.

Every effort is made to provide prompt care.

There are a variety of reasons why you may have to wait. Other patients may be treated ahead of you because of their condition. If you are waiting for a patient, procedures such as X-rays and blood tests take time. Your cooperation and patience are greatly appreciated.

When you leave,you will receive directions to continue your care. It is very important that you understand and follow these directions. If you do not understand - ASK!

Emergency treatment requires space to operate.

The number of visitors in the emergency treatment area must be kept as low as possible. This gives members of the emergency team sufficient space to perform their duties as quickly as possible with the fewest interruptions. In this way, patients receive the attention and care their situation requires while maintaining privacy.

You will receive a bill for the emergency visit. In addition,you may be charged for special services, physician services and supplies.
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