Planetree's 10 Core Components
for Patient-Centered Care

Human Interaction - Human beings caring for other human beings, creating a healing environment for patients, families, and staff members.

Family, Friends, & Social Support - Contributes to the quality of the hospital experience by promoting caring connections between the patients and their support systems.

Information & Education - Patients, families, and community members are provided with increased access to meaningful information.

Nutritional & Nurturing Aspects of Food - Choice and personalized service, in combination with sound nutrition practices, add pleasure, comfort, and familiarity.

Architectural & Interior Design - The Planetree design considers the patients’ wellbeing. The hospital is welcoming and accessible, providing clearly marked signs for direction, comfortable and familiar rooms, and designs that engage the senses and break down barriers.

Arts & Entertainment - Music, artwork, theater, crafts, and clowns offer engagement and enjoyment to enhance the clinical environment.

Spirituality - Planetree recognizes the vital role of spirituality in healing the whole person. From chaplains to meditation programs, hospitals can provide opportunities for reflection and support of spiritual needs.

Human Touch - Touch reduces anxiety, pain, and stress, benefiting patients, families, and staff members.

Complementary Therapies - Expand the choices offered to patients. Aroma and pet therapy, acupuncture, and Reiki are offered in addition to clinical modalities of care.

Healthy Communities - Expand the boundaries of health care: Working with schools, senior centers, churches, and other community partners, organizations are redefining healthcare to include the health and wellness of the larger community.

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Old friends, new facilities
Valley View Hospital has just completed a 160,000-square foot, $29 million expansion initiative that includes an updated Cancer Center and new Emergency, Radiology, and Family Birthplace departments. A helistop for emergency flights has been constructed above the existing parking lot.
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