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Who can help me if I have a concern, complaint or grievance?

If an individual or family has any concerns about care and safety at Valley View Hospital or any of its satellite services, he or she is encouraged to contact Valley View Hospital by telephone, email, or by regular mail. Our goal is to promptly respond, address, and remedy any patient or family member concerns. Please feel free to contact us directly regarding any and all concerns.

For Billing Concerns – 970.384.6890 or

For Patient Complaints or Grievances – Call the Grievance Hotline at 970-384-8156 or email

For concerns related to Civil Rights, Discrimination, ADA, Privacy and any other Compliance matter – Call the Compliance Hotline at 844-759-0033 or email